Growth Operations Manager

About us

ironco is an AI growth agency. We run growth for consumer and B2B brands, starting with TikTok Shop: affiliates, creator content, samples and the reporting that comes from them. We're an AI-first team. Agents do the work, and people run the agents.

The role

You're embedded in a pod alongside an Account Manager, and you own day-to-day delivery for that pod's brands. You run the process through agents, check what they produce, and drive the numbers. This is a hands-on seat: no team to lead, and a lot to get done. It puts an operations person at the front of applied AI: you'll run AI agents and tune their instructions every day. The job stays focused on execution and results, not on writing code.

What you'll do

• Run delivery for your pod's brands end to end: onboarding, affiliate outreach and samples, the content pipeline and weekly reporting. You own the numbers (videos posted, on-time delivery, GMV) and raise problems early.
• Work through AI agents every day: run them, check their output, and fix the instruction when they get something wrong. Back up the Account Manager on client communication.
• Automate the repeats: the third time you do something by hand, send it to the product team to build.
• By day 90: you run your pod's delivery end to end, and your brands hit their posting schedule every week.

Who you are

• At least a year in operations, account management, e-commerce or agency work, carrying real volume yourself. You already use AI tools daily; even better if you've built a workflow or an agent that runs part of your job.
• Organized, reliable and good with numbers: you keep commitments, say early when something is off, and can tell when a figure looks wrong.
• Clear written English, and happy to work afternoons and evenings for US overlap.
• What you get: hands-on experience running AI agents in real operations, and room to grow into a senior operations role.

Not for you if

• You want to manage a team or set strategy.
• You'd rather do repetitive tasks by hand than learn to hand them to an agent.

How hiring works

Each stage is a pass or a stop. The proof is in the work: can you do this job well, and will you still enjoy it a year from now? Most candidates stop before the team stage. If it ends at any stage, we'll tell you where you fell short.

1. 1

   Screen

   A 15-minute call with our recruiter. If it passes, the short screener: 20 minutes with your agent on 12 inbox messages.

2. 2

   Interview

   15 minutes with Jeremy Carr, ironco's founder and CEO, sharing your screen. If it passes, the case: about 2 hours on a full Monday inbox.

3. 3

   Team

   A 30-minute working session on your case with a few people from the team, then one or two final interviews.