Business Operations

About us

ironco is an AI growth agency. We run growth for consumer and B2B brands, starting with TikTok Shop: affiliates, creator content, samples and the reporting that comes from them. We're an AI-first team. Agents do the work, and people run the agents.

The role

Every month the company has one bottleneck that matters more than the rest. It might be hiring, onboarding a new pod, a client process that keeps breaking, or a number nobody trusts.

You find it, fix it, and write the playbook. Then you train the people who run it and move on to the next one.

You work directly with the founder, and the business is your brief. Think special operations, not middle management: a small team, hard problems, and a short loop between deciding and seeing the result.

You don't need to code. You do need to run AI agents well and make other people better at it.

What you'll do

• Pick the bottleneck. Each month, find the one constraint holding back revenue, delivery or hiring. Make the case in numbers: what it costs today and what fixing it is worth.
• Fix it with your own hands first. Run the work yourself, with agents doing the repeats, until you know what good looks like.
• Write the playbook. Turn what worked into a skill file and a checklist that a person and an agent can both follow.
• Train the team. Get the people who own the work running the new way, then check whether it stuck. When it slips, find out why and fix the playbook.
• Keep the engine running: hiring, finance, planning and the systems behind them.
• By day 90: you've closed three bottlenecks. Each has a number that moved and a playbook the team uses without you.

Who you are

• You've fixed hard business problems for someone who cared about the result. That might be consulting, banking, startup operations, chief of staff work or similar. You can show a number you moved.
• You think in business value. You can size a problem, pick the one that matters, and say no to the rest.
• You finish. You'd rather ship a rough fix this week and improve it than present a perfect plan next month.
• You use AI tools every day to do real work faster, and you check what they produce. No code required.
• You can teach. You write instructions other people follow, and you notice when someone is stuck.
• Clear written English, and happy to work afternoons and evenings for US overlap.
• What you get: the founder's hardest problems from week one, a front-row seat on how an AI-first company runs, and room to grow into a chief of staff or operating role.

Not for you if

• You want to manage a team or own one function for years.
• You'd rather write the strategy deck than run the fix yourself.
• You need a defined lane and a steady process. The problem changes every month.

How hiring works

The short screener is required for everyone. Each stage is a pass or a stop. The proof is in the work: can you do this job well, and will you still enjoy it a year from now? Most candidates stop before the team stage. If it ends at any stage, we'll tell you where you fell short.

1. 1

   Screen

   A 15-minute call with our recruiter, and a 5-minute recording of how you work with AI. If both pass, the short screener.

2. 2

   Interview

   15 minutes with Jeremy Carr, ironco's founder and CEO, sharing your screen. If it passes, the case, about 2 hours.

3. 3

   Team

   A working session on your case with a few people from the team, then one or two final interviews.

The 5-minute recording. Your screen and your voice, in one take, with Loom or any screen recorder.

1. Your setup (1 minute): the AI tools you use every day, and what you use them for.
2. One live change (3 minutes): in a doc, sheet or workflow you run with AI, change one instruction, rerun it, and show how you check the result is right.
3. One miss (1 minute): a time the AI got it wrong, how you caught it, and what you changed so it doesn't happen again.

Preparing is fine. Talk us through it the way you'd show a teammate.